Oberteuringen, 31st October 2018 – IHSE, the premier manufacturer of KVM switches and KVM extenders, has launched the IHSE Channel Enhancement and Transformation (ICET) program. This program will be run in conjunction with IHSE’s worldwide distribution partners with the objective of achieving an enhanced level of communication with the global user base. This will enable IHSE to better fulfil users’ immediate requirements and develop and present the ultimate KVM solutions in the future.
Industry and commerce are changing: today there is a greater reliance on computers in mission-critical situations, heightened levels of security and more reliance on advanced, high-cost software and applications throughout the business world. As a consequence, many IT departments are re-thinking their computing infrastructure and services and turning to KVM technology to deliver the flexibility, functionality and reliability they demand from their systems.
KVM systems now lie at the heart of almost every professional computer installation and are deeply integrated into other business and industrial workflows.
IHSE KVM systems serve a crucial role in a wide spectrum of applications: in offices, airport control towers, on ships and harbor control stations, control rooms for national power grids and transport networks, car design and production centers and in the largest broadcast studios around the world.
To fully understand, and meet the requirements of these demanding industries, IHSE – with the support and assistance of its global network of white-label and distribution partners – is engaging in direct dialogue with end users. This applies at all corporate levels – engineering and support, product management, sales and marketing.
The ICET program has been developed in conjunction with our key partners to achieve benefits for all parties through a range of initiatives. End user requirements can be addressed directly and solutions found rapidly. Global partnerships and accounts will be managed centrally but delivered locally to achieve worldwide consistency that still retains local support.
In addition, and something that is highly crucial to our position as a global KVM technology leader, is that the future requirements of the most creative and progressive users will help to fashion our product development plans and product roadmap. This will enable us to remain at the forefront of KVM system design and manufacture.
Above all, the program will deliver even better levels of end user support, on a global basis to ensure that IHSE KVM systems continue to operate with 100% reliability in the most demanding, mission-critical installations.
Dr Enno Littmann, CEO of IHSE