IHSE Academy & KVM Trainings

Exploit the full potential of IHSE KVM solutions

Knowledgeable and skilled operators achieve more from the KVM systems they use. To help gain that expertise we offer regular training courses to customers, integrators and partners.

These courses provide training in the initial commission, use and ongoing maintenance of IHSE Draco tera systems, allowing organizations to set up the best possible solution for the business. They also provide a comprehensive understanding of KVM products and their interrelationships so that they can be better integrated into work processes.

Next training dates

English Training	German Training
May 7 – 8, 2019 June 25 – 26, 2019 November 12 – 13, 2019	May 14 – 15, 2019 July 2 – 3, 2019 November 19 – 20, 2019

Target group-oriented training

A range of courses is available, each specifically created to address the needs of individual groups:

User

The objective of this course is to provide an understanding of the ways in which a KVM system can be configured to meet user requirements and then operated effectively to gain the best from the investment in KVM extenders and matrix switches. Simple methods for troubleshooting common problems are also covered.

System Integrator

This course focuses on the commissioning of a KVM system. It includes detailed information and tips on building KVM matrix switch systems; from connecting the first extender to taking a large installation live.

Administrator

This course focuses particularly on the management and maintenance of an existing KVM system. It includes procedures to allow changes to the system configuration and assignment of user rights. Monitoring of components as procedures to update hardware is also covered. In addition, advanced troubleshooting techniques are introduced and explained.

Partners

This is an informative course for partners, aimed at providing sufficient understanding and knowledge of IHSE systems to enable valued partners to present our products accurately and win sales.

Modularity for a customized training

To cope with the extremely wide range of possible applications for our products, training courses have a modular structure. They can be adapted to the requirements of participants.

The following modules are available:

Sales and project planning tools
Technical introduction to KVM extender hardware and functionality
Video transmission, conversion and EDID management
Interaction and function of KVM matrices
Configuration and operation of a KVM matrix system using the OSD
Configuration and maintenance of a KVM matrix system using the Draco tera tool
Monitoring of the KVM system
Troubleshooting of matrix and extenders
Hands-on training

Hands-on training for the application of learning content

In addition to delivering a theoretical understanding of the operation of IHSE technology, the courses provide practical, hands-on, training. Attendees perform a range of simple through to advanced system configuration exercises under the guidance of experienced trainers.

Hands-on training provides long-lasting learning and allows users to put their expertise to good use immediately after completing the course.

Cross-departmental support

The courses benefit from a variety of instructors drawn from different departments within the IHSE corporate structure, including technical sales, product management, technical support and the product department.