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IHSE Academy & KVM Trainings

IHSE Academy
is opened

Next training dates

Virtual IHSE Training Session for IHSE Partners
via MS-Teams

Best practice matrix and extender configuration via Draco tera Tool
Training level: Advanced

  • Advanced trainings level means that you have already installed a simple matrix and extender configuration before and that you are familiar with basics of the Draco tera Tool
  • The official deadline for registration is the 8th February 2021
  • If you wish to attend, please send Sabrina Müller an email:
  • The online link to the training will be sent out on the 15th February
English Training
16 February 2021

Starting at 9 am finishing at around 2 pm
for IHSE partners

German Training
17 February 2021

Starting at 9 am finishing at around 2 pm
for IHSE partners

Attend our individual trainings, workshops and knowledge exchange offers.

Exploit the full potential of IHSE KVM solutions! Knowledgeable and skilled operators achieve more from the KVM systems they use. To help gain that expertise we offer regular training courses to customers, integrators and partners.

These courses provide training in the initial commission, use and ongoing maintenance of IHSE Draco tera systems, allowing organizations to set up the best possible solution for the business. They also provide a comprehensive understanding of KVM products and their interrelationships so that they can be better integrated into work processes.

For a reservation or further questions about the training courses, please contact:
Sabrina Müller
Phone: +49 (7546) 9248-0

In the course of the corona pandemic, the infection protection principles and hygiene rules will be observed to protect the participants.

Target group-oriented training

A range of courses is available, each specifically created to address the needs of individual groups:


The objective of this course is to provide an understanding of the ways in which a KVM system can be configured to meet user requirements and then operated effectively to gain the best from the investment in KVM extenders and matrix switches. Simple methods for troubleshooting common problems are also covered.

System Integrator

This course focuses on the commissioning of a KVM system. It includes detailed information and tips on building KVM matrix switch systems; from connecting the first extender to taking a large installation live.


This course focuses particularly on the management and maintenance of an existing KVM system. It includes procedures to allow changes to the system configuration and assignment of user rights. Monitoring of components as procedures to update hardware is also covered. In addition, advanced troubleshooting techniques are introduced and explained.


This is an informative course for partners, aimed at providing sufficient understanding and knowledge of IHSE systems to enable valued partners to present our products accurately and win sales.

Modularity for a customized training

To cope with the extremely wide range of possible applications for our products, training courses have a modular structure. They can be adapted to the requirements of participants.

The following modules are available:

  • Sales and project planning tools
  • Technical introduction to KVM extender hardware and functionality
  • Video transmission, conversion and EDID management
  • Interaction and function of KVM matrices
  • Configuration and operation of a KVM matrix system using the OSD
  • Configuration and maintenance of a KVM matrix system using the Draco tera tool
  • Monitoring of the KVM system
  • Troubleshooting of matrix and extenders
  • Hands-on training

Hands-on training for the application of learning content

In addition to delivering a theoretical understanding of the operation of IHSE technology, the courses provide practical, hands-on, training. Attendees perform a range of simple through to advanced system configuration exercises under the guidance of experienced trainers.

Hands-on training provides long-lasting learning and allows users to put their expertise to good use immediately after completing the course.

Cross-departmental support

The courses benefit from a variety of instructors drawn from different departments within the IHSE corporate structure, including technical sales, product management, technical support and the product department.

Nov 12 – 13, 2019
– Partner Certification

Day 1: Product & Sales Training
Day 2: Technical Training

Nov 19 – 20, 2019
– Partner Certification

Day 1: Product & Sales Training
Day 2: Technical Training

For registration and further questions referring the training program, please email to

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