Data Privacy

The protection of your privacy is crucial for the IHSE GmbH. Below we will inform you in detail about the handling of your data.

Collection and processing of personal data

When you visit our website we do not capture any personal data (for example name, address, phone number, email addresses) unless you volunteer such data to us. With the complete processing of the request your data is collected, used and stored in accordance with the German Teleservices Act and the Federal Data Protection Act. We use the data provided by you to process your request. A revocation is possible at any time.

When you access our website via telecommunication services, communication-related information (for example IP address) respectively usage-related information (for example information on the start of use and duration as well as on the telecommunication services used by you) is automatically generated with technical means. This may allow inferences to personal data. As far as a collection, processing and use of your communication or usage-related information is absolutely necessary, this is subject to the statutory provisions on data protection.

Transfer and use of personal data

A transfer of your data to third parties or a use for advertising purposes is not carried out by IHSE GmbH. We use the data provided by you via email to answer your inquiries. After answering your questions, the data will be deleted immediately.

By ordering the newsletters, we will save your email address. This is done by the company constant contact (, with company offices in the US and India. Your email data is stored in these states. The company has signed the Privacy Shield. Through the Privacy Shield, the EU Commission has confirmed an appropriate level of data protection by a decision on adequacy.

The order of the newsletter will be logged for verification purposes. You can unsubscribe at any time by clicking on the link beside. After unsubscribing the newsletter your email address will be deleted.

Right to information
According to the Federal Data Protection Act, you have a right to free information about your stored data as well as, if necessary, a right to correction, blocking or deletion of this data.

Contact for data privacy

If you have any questions about data protection, please contact our data protection officer:

Ulrich Behnke
Dornierstraße 4
D-88677 Markdorf
Tel.: 07544 – 9 49 99 09

Protection of the stored data

In order to protect your personal data from loss, access by unauthorized persons, destruction and manipulation, we use technical / organizational measures. These measures are continuously adapted, improved and correspond to the state of the art. It can not be ruled out that unencrypted data can be viewed by third parties. We point out that in case of data transmission over the Internet (for example in the case of email communication) a secure transmission is not guaranteed. Sensitive data should not be transmitted at all or only over a secure connection (TLS/SSL).

Data storage/deletion
Your data will be processed for the purpose for which they were collected or for which you have given your consent. Your data will be deleted after the order has been fulfilled or an application has been submitted, in compliance with the legal retention periods. If you still wish your data to be stored, you must inform us of this in writing.

Protection of minors
The consent to the processing of personal data can only be given by a person of legal age. Data of minors are generally not collected by us. Upon notification of such processing, the data will be deleted immediately.

Analytics programs and cookies
When you access our website, information is collected that is not associated with a particular person (for example Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent, pages accessed). We and our affiliate use this information to determine the attractiveness of our websites and to improve their performance and content.

To make visiting our website attractive and to enable the use of certain functions, we use the analysis program Matomo ( Matomo makes it possible to measure and evaluate the usage on our website.

Matomo uses the information to evaluate your website usage, to create reports of use and other services related to the website use and internet evaluation of the websites. Kyto uses third-party services, such as Google Analytics. These companies can store information, such as cookies or IP requests sent by your browser during your visit to the website. For more information, please refer to the privacy policy of Google Analytics.

After the end of the browser session, therefore after closing your browser, the information is deleted again (so called session cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.

If you continue to use our website, you consent to the above stated processing of the data by Matomo and its third parties in accordance to their Privacy Policy.

Cookies are small files that are stored on your device. These can be used to determine if there has already been a communication from your device to our sites. Only the cookie on your device will be identified. Personal data may then be stored in cookies if you have agreed or it is technically required, for example to allow a protected login.

When you use our website, you agree to the use and storage of cookies on your device. You can also view our website without cookies. Most browser automatically accept cookies. You can prevent the storage of cookies on your device by choosing *not to accept cookies* in your browser settings. On your device, you can delete previously set cookies at any time. How this works in detail, please refer to the instructions of your browser or device manufacturer. More information about disabling Local Shared Objects can be found here. If you do not accept cookies, this may lead to functional restrictions of our offers.

CookieDescription    Storage time
_pk_idThese cookies are used by the open-source software Matomo for the statistical analysis of visitor access. This information collected whit these cookies is not individual-related.393 days
_pk_sesAfter the session it will be deleted

Social Media
On our website we provide you with social media links (plugins). When visiting our website, data is collected and usage behaviour is tracked. This includes for example, your IP address. The privacy statements of the respective social media platforms set forth the processing of personal data.

The plugin of the provider (Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA) is provided on our website. By using the plugin, a connection to Facebook is established, which is transmitted to your browser so that the plugin appears on the website. Through use, data is forwarded to the Facebook servers, which contain information about your website visits to our homepage. For the logged in Facebook user, this means that the usage data is assigned to their personal Facebook account. If you as a logged in Facebook user actively use the Facebook plugin (e.g. by clicking on the "Like" button or using the comment function), this data will be transferred to your Facebook account and published. You can work around this by logging out of your Facebook account. For further information regarding the use of data by Facebook, please refer to the data protection regulations on Facebook.